Igloo Property Group provides a reactive maintenance service across all areas of property maintenance. We are available 24-hours a day to respond to your calls, dispatching the right team and personnel to resolve unexpected issues and failures effectively.
Providing you with a single port of call, we aim to make handling sudden issues as stress-free and as streamlined as possible with our experienced team and friendly customer service.
Igloo’s specialism spans across care, education, the public and professional sectors, and industrial buildings. We handle reactive maintenance call outs for all our clients, offering a wide range of maintenance services.
Reactive Maintenance Services
We can respond to any unexpected failures involving:
Building fabric
Electrical (fixed wire and portable appliances)
External building maintenance
Fire safety
Gas safety
HVAC (Heating, Ventilation and Air Conditioning)
Water/plumbing
We repair or replace faulty components to ensure they are restored to normal operating condition, all in accordance with industry regulation.
Downtime Reassurance
24-Hour Response During Downtime
Providing 24-hour response, for reassurance that you can access the help you need during a downtime.
Based in Kingswinford, West Midlands, Igloo works across surrounding areas to ensure a prompt response for our customers.
Our areas of operation include the Midlands, Worcestershire, Staffordshire, Herefordshire and surrounding areas.
Fully Accredited
Service
Throughout this service, Igloo provides maintenance work to industry standards, and we have a number of accreditations in support of this.
We are accredited with Constructionline, CHAS, NICEIC, Gas Safe Register, DBS checks and Level 2 vetting for access to Blue Light Services sites.
Utilising a fully accredited service and qualified team means we can dispatch the right people for the job to address the issue efficiently, giving clients confidence in the capability of our team.
Experiencing Downtime?
Call Igloo!
Our team is on hand to guide you through the issues you’re experiencing.
At Igloo, we pride ourselves on our customer service and support, forming long-term relationships with our customers.
If you are experiencing downtime, talk to a member of our specialist team today to see how we can help.
Testimonials
“Igloo provide an exceptional response time when we request quotations for works. The quotes are not only accurate and competitive, but they will provide alternative suggestions which can often save time and expenditure. The works are done to a high standard, and we appreciate the detailed reports following completion. It’s nice to have a contractor you can trust.”
David Charlton, Associate Director, LCP
"Since working with us Igloo Property Group have provided invaluable support to The British Horse Society. By providing a one stop shop for our facilites management function they have provided excellent service, are extremely knowledgeable and offer real value for money. Planned maintenance is well organised and their response to reactive is first class.
I would recommend them to any organisation looking to improve their facilities management services."
Alice Tucker, The British Horse Society
"We worked with the Igloo Property Group team throughout our relocation and fit out project. I cannot speak highly enough of the service provided. Several premises were considered and endless CAD plans provided at no cost until a suitable property was identified.
When a decision on location was made the Igloo Property Group team project managed the entire project from start to finish. There were no delays and no surprises on costs.
I would have no hesitation in working with the Igloo Property Group team again in the future."
Andy Lambert, Director, Go Convey
"I just want to say a huge thank you to you for the works you and your team have undertaken and delivered to the very best standards. In particular, the contract manager has been superb on site, managing the works and client. Your finance team have always been available to discuss contractors support, finances, etc.
Thank you too for your ever present support and communication and for acting upon then resolving issues quickly (Asbestos, drains). Also, many thanks for the goodwill in relation to ‘free’ works to the disabled toilet, this is very kind and very much appreciated by all parties."
David Grist - Head Teacher, Fairway Primary
"Management of a multi-site Academy estate is challenging and Igloo Property Group have made a real difference to the efficiency and maintenance of key equipment. The Igloo Property Group team are able to provide an excellent level of service at extremely keen prices, ensuring that the Academy are obtaining best value at all times.
Working with Igloo Property Group as a 'One Stop Shop' for a range of services has enabled the site Management team to significantly improve the way the estate is maintained and run. I would have no hesitation in recommending Igloo Property Group to anyone looking to improve the way they manage their facilities services."
Estates Manager, NEWA Academy
“I just wanted to feedback following the work that has been carried out at 99, Maple Grove, March last week. This is a supported living property, ran by Lifeways, and is the home of 2 elderly people. Throughout the week on site, David and Leanne have been kind, considerate, respectful and very flexible. The flooring looks great, and both people who live at the property are very happy with the end result. The difference it will make for independence, now the dip in the floor has gone, will be huge for the gentleman—now he can take himself to his room. Your crew rock and I feel they need to be made aware of the impact this ‘job’ to them will now make on these two lives. Amazing.”
Lifeways Group
“Welfare facilities play a crucial role in supporting the wellbeing and morale of our workforce at Warwickshire Police, and the condition of our previous toilet facilities had fallen well below the standard we strive to maintain. They were outdated, tired, and in need of significant improvement.
The refurbishment works carried out so far have been truly remarkable. The transformation has not only improved the functionality and cleanliness of the facilities but has also created a far more pleasant and hygienic environment for officers and staff. The attention to detail and quality of the work have been exceptional.
We are extremely happy with the progress to date and look forward to the completion of the remaining works. This investment in our workplace is already making a noticeable difference and is greatly appreciated by everyone on site.”
Warwickshire Police
Get in Touch Today
Contact the team at Igloo today to see how we can help with your project, either call, email or fill out the enquiry form opposite.