Case Study:

Symphony Hall – Directors' Lounge Refurbishment

The Directors Lounge at Birmingham Symphony Hall plays an important role within one of the UK’s leading cultural venues, providing a dedicated space for directors, partners, and invited guests.

Over time, the interior had become dated, prompting the need for a refurbishment that would better reflect the quality and standards expected of the space. Igloo Property Group was appointed to deliver a comprehensive internal refurbishment that would modernise the space while carefully managing the constraints of a live operational setting.

Scope of Works

The refurbishment works undertaken within the Directors' Lounge included:

Installation of new engineered timber flooring

Full internal redecoration throughout the lounge

Electrical services upgrades

Refinishing of existing kitchen units

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Challenges & Solutions

Modern room, with grey chairs and red cushions with timber flooring. In the background are bar tables and stools, with a white cabinet across the back wall.

The refurbishment needed to be delivered within a live operational environment, with Birmingham Symphony Hall maintaining an active schedule of events throughout the works. This required careful management to minimise disruption to staff, performers, and visitors, while maintaining time and budget control.

The works were planned and phased in close collaboration with DSA Consultants and B:Music. Clear communication and coordinated access planning enabled the refurbishment to progress efficiently, ensuring quality expectations and operational requirements remained aligned at every stage.

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Key Outcomes

The completed refurbishment has transformed the Directors Lounge into a refreshed, functional, and welcoming lounge, aligning with the prestige of Birmingham Symphony Hall. Updated finishes and services have improved both the usability and visual quality of the lounge, supporting its day-to-day role within the venue.

The project was delivered on time and within the agreed budget, providing a smooth handover and a finished space ready for immediate use.

Talk to us about delivering refurbishment projects within occupied and operational environments.

Our Work

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Contact the team at Igloo today to see how we can help with your project, either call, email or fill out the enquiry form opposite.